This list includes, but is not limited to:. These file types will be included in your backup automatically if the files are saved in your Users folders. If you have files stored outside your Users folders, you can manually add them to your backup or create a custom backup policy that suits your needs.
With Carbonite, you can also add files and folders located on your local external hard drive to your backup. To include an external hard drive in your backup on your Mac, it needs to be attached to the computer by a USB connection and formatted in the Extended Journaled format.
To include files on your external drive, please use one of the following Knowledge Base Articles:. This feature is only available on a Windows computer. When first adding a NAS device to your backup, it is prudent to configure your hibernation and sleep settings to ensure your workstation remains on and connected to the internet until the device is backed up to our servers.
For more detailed instructions on backing up a NAS device, please view this article. Carbonite offers a variety of options to help you restore your files. You can use a Restore Manager to assist you in selecting restore options and ensuring that all your files get back to where they need to be. If you need to only restore a single file or group of files, you can manually select them and restore them to your machine or use Anytime Anywhere Access.
For those running the Windows client, you have the option of searching for files to restore. There are a few ways to restore files depending on your needs:. Restoring All of Your Files - You would want to restore all of your files if you switched computers or have formatted your drives and need to get all of your backed up data downloaded onto the computer.
You will still need to manually install the software that you had via CD or downloaded installation file in order to open up some restored data files like Outlook, QuickBooks company files, Quicken data files, etc. Please click a link below for detailed instructions on how to restore all of your files to your computer:. Restoring Individual Files and Folders - You would want to use this option if you accidentally deleted a file or folder and need to retrieve the contents quickly without bringing everything back.
Please click a link below for detailed instructions on how to restore individual files or folders to your computer:.
Restoring through Anytime Anywhere Access - You would want to use this option if you are not at your computer and need to retrieve a backed up file for use.
Anytime Anywhere Access is usable through your web browser by logging into your Carbonite account and accessing your backup. There you will see all of the files you have backed up and can quickly restore one or many files to any internet connected machine for use. Please click the link below for detailed instructions on how to use Anytime Anywhere Access to restore files to your computer:. Searching for Files to Restore Windows Only - You would want to use this option if you don't know the name of the file s or folder s you need to restore.
This will let you search your backup and restore the backed up file s or folder s to your computer. Please click the link below for detailed instructions on how to search your backup for files to restore:. Restoring Previous File Versions Windows Only - This option is best used when a file has been overwritten accidentally or by another program and you need to retrieve an earlier version of it.
You would locate the file in the Carbonite Backup Drive and select to restore a previous version of the file. Please click the link below for detailed instructions on how to restore a previous version of a file:.
If your backups become too large and you are approaching your storage quota for your Carbonite account, you can either deselect files to avoid backing up unnecessary data or purchase additional storage. Files removed from your backup will be deleted from Carbonite's servers within 72 hours.
Deselecting a folder from the backup causes the files and sub-folders within to also be removed. For a detailed walk-through on removing backed up files from our servers, please click on one of the links below:. If you choose to purchase additional storage space, you can do so at any time through your Carbonite dashboard.
For a detailed walk-through on how to purchase additional storage for Carbonite Computer Backup for Office, please view this article. If your computer is infected, a pop-up on your computer will demand money to unlock your files and return them to a normal state. If you have CryptoLocker or Ransomware and are unable to access your files, you should contact Carbonite Customer Care for help restoring a clean copy of your backed up files.
For additional information about CryptoLocker or Ransomware, please view this article. If your computer crashes or if you get a new computer to replace an old one, you can transfer your current subscription to another computer. Users and Administrators can only install computers that are associated with their username. When you transfer your subscription, you can restore your files that were backed up. Carbonite can only be transferred to computers with the same platform e. Windows operating systems to Windows operating systems.
Currently, you cannot transfer your subscription from a Windows computer to a computer running a Mac operating system. For a detailed walkthrough on transferring your subscription, please view this article. You can check anything related to your account status and information through your Carbonite Portal.
The Portal is associated with your account and lets you manage your subscriptions, manage security questions, change your password, remotely access your backed up files, manage your devices, invite users and administrators, and much more. For a more detailed walk-through of your account and what it offers, please view this article. The easiest way to renew your Carbonite subscription is online through your account. You can only renew your subscription if you are within 30 days of your renewal period or expiration date.
For detailed walk-through on how to renew your subscription, please view this article. Please contact our sales team at or BusinessTeam carbonite. For more information, please view this article. Carbonite allows you to manually add NAS devices to your backup. An account administrator using a Windows computer must right-click on the NAS device and select Carbonite; Back this up.
Once added to the backup, any data on that NAS device will be automatically included in the admin's backup. Note: This functionality is only available using the Windows version of Carbonite through an Administrator Account.
For detailed instructions on how to add a NAS device to your backup, please view this article. By default, Carbonite only allows the user to run incremental backups.
However, users can adjust the Windows Registry to allow up to incremental backups. Carbonite does not support an incrementals-forever approach to backups. For a detailed walk-through on how to edit the Windows Registry to allow more incremental backups, please view this article. When you use cloud backup, your backup will be encrypted, hassle-free and easily recoverable.
Cloud backup is also more reliable than antiquated methods of data protection, such as zip drives, CDs and tape drives. All these older methods are error-prone and have high rates of failure. With Carbonite, you can rest easy knowing your backup is protected off site — safe from fire, spills, theft or anything else that could harm your data. Carbonite offers a number of ways to restore backups of both databases and applications. You can restore your data either to the original computer or to a different computer.
To restore your data to the original computer, navigate to the Restore page and follow the restoration steps applicable to the type of backup you wish to restore:. Restoring your data to different hardware requires some additional steps before you can launch the actual restore process. Backups take place continuously, and you can expect to have your data backed up every 10 minutes. However, many Carbonite reviews show that users have new backups created once per day.
Unfortunately, there is no Carbonite mobile app. Although most cloud backup solutions are aimed at desktop users, it would be nice to see mobile cloud storage becoming available. If you encounter a problem with the Carbonite cloud service, you can contact a representative.
The support section sits on the top right of the website. The easiest way is to file a ticket on the website. If your issue is urgent, you can contact them via phone or live chat.
Alternatively, you can check the FAQ section. If you feel other users have experienced the same issue you have, you might find a solution over there. While most plans come with AES bit encryption , the more expensive subscriptions include bit encryption for better data protection.
You can still use a personal encryption key to back up your data with Carbonite. The company wants to do everything it can to keep the Carbonite cloud storage data as safe as possible.
The goal was to create a unique and powerful cybersecurity solution for its customers. The options include:. Keep in mind that you must be logged into the administrator profile in Windows to use the Restore To function. Afterward, you can check the Carbonite restore report to ensure everything has been completed the way you wanted. Carbonite and Backblaze have a lot in common. Both cloud backup services provide an easy way to keep your files safe on the Cloud with unlimited space for your data.
However, there are some things these two services do differently, and you should be aware of it if you plan on buying either. The idea behind both companies is to offer quality service without overloading customers with extra features. Unlimited and safe backup cloud space is the core of Carbonite and Backblaze. One difference is that Backblaze has a mobile app. You can access the Carbonite storage on your phone, but only on your browser.
Another difference is the speed both services offer. Altogether, Backblaze has a small advantage over Carbonite, primarily because of simpler pricing plans and some additional minor features. Carbonite backup pricing plans are somewhat complicated. This may be the nature of the service, given that there are quite a few different plans and additional options.
However, some competitors have designed better-looking plans. There are subscriptions designed for personal users and businesses. All pricing plans are paid annually. If you prefer paying a one-time fee rather than a subscription, you can consider getting Acronis True Image instead.
Our Carbonite review for confirms that it offers a simple way to secure your data without the need for any advanced features or expensive bells a nd whistles. All in all, the privacy, security, and customer service options by Carbonite are all great. There are still a few issues that they need to work out.
The download speed and the lack of mobile device support can be a b other for many people. Ca rbonite is a simple backup service that provides impressive security, excellent customer support, and top-notch privacy solutions. It works by protecting your data on as many computers as you need. Yes, Mozy has been Carbonite since Of course, it has to be powered and connected to the internet to ensure backups take place. Making sure that your internet connection is stable helps speed up the process, based on our test run for this Carbonite review.
Swyft Filings Review. Tailor Brands Review. ProWritingAid Review. Acronis True Image Review. This means that websitebuilder. However, all opinions expressed in this article are solely ours, and this content is in no way provided or influenced by any of our partners. Mac OS. Best For. What Is Carbonite? Ease of Use Carbonite reviews praise the straightforward interface, and for a good reason.
Carbonite Features If you are looking for a whole wealth of features, Carbonite is not the backup solution for you. Backup and Restore Services Carbonite has amazing backup and restoration processes in place. Scheduled and Continuous Backup Our Carbonite backup review found that the company offers scheduled and continuous backup options. Deduplication Data from any data source within the same scope is first amassed in the form of identical encrypted data blocks.
Versioning The Carbonite software offers versioning, where you can retrieve older versions of any files that you have changed over time. You get automatic cloud backup, remote file access, bit encryption, and optional external hard drive backup. You get all of the features mentioned up until now, plus backup for databases and applications, image backup, bare metal restore, and the option to choose between and bit encryption.
Carbonite Support Carbonite online backup reviews agree that Carbonite has an extensive knowledge base. Carbonite Alternatives While Carbonite may be one of the best cloud backup services today, it may not be suitable for everyone.
Carbonite vs. Backblaze Both Carbonite and Backblaze provide unlimited backup storage space. IDrive vs. Carbonite I Drive is among the most popular options for cloud backup services on the market today. Our Verdict If you want an easy and quick way to back up the files on your computer, then Carbonite is probably the best option for y ou.
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